Do you store my viewing history?

No, IPTV Service does not collect or store your specific viewing history. We may collect aggregated, anonymous data on popular content to improve our service, but this data is not linked to individual user accounts.

Is using a VPN with your IPTV service recommended for privacy?

While our service is secure, using a trusted VPN is always a good practice for enhancing online privacy and security. A VPN can help mask your IP address from your ISP and other third parties, providing an additional layer of protection.

How can I delete my personal data?

You have the right to request the deletion of your personal data. You can do this by contacting our support team via WhatsApp at https://wa.me/212684381813. Please note that we may need to retain certain information for legal or financial compliance purposes.

Privacy Policy – IPTV Service

Welcome to our IPTV Service. We prioritize your privacy and are committed to safeguarding your personal data. Should you have any inquiries or concerns about our policies and practices, feel free to contact us at contact our support team.

1. Data We Collect

We collect personal information that you opt to share with us during your registration for our IPTV service, when you show interest in our company or services, or when you get in touch with us.

The personal data we obtain consists of:

Contact Information: Your email address for account creation and messaging.
Payment Data: We collect important information essential for managing your payments when making purchases, including your payment instrument number (for example, a credit card number). All payment information is stored by our payment processor, so review its privacy policies.
Device and Connection Information: We automatically gather your IP address and device information, including the type of device and operating system, when you access our service. This data is vital for security and effective service delivery.

2. How We Use Your Data

We harness the data we compile or gather:

To provide and manage your account. Your details allow us to optimize and support the functionality of your account.
To process transactions. We apply your information to issue bills for our provided services.
To send administrative information. Occasionally, your email might be employed to notify you about updates related to your account and policies.
To protect our Services. We harness IP and device data to strengthen security protocols, focused on preventing unauthorized access and tackling DDoS attacks.

3. Legal Bases for Processing

We administer your data in line with these legal principles:

Consent: We may process your data if you have given us explicit consent to utilize your personal information for a designated purpose.
Legitimate Interests: We could use your information when it is crucial to advance our legitimate business interests, including service delivery and fraud prevention.
Performance of a Contract: In the presence of a contract, we are permitted to manage your personal information to fulfill the conditions stated in our agreement.

4. Data Retention

Your personal details will be kept only as long as necessary to satisfy the goals stated in this privacy policy, unless a longer duration is legally required or allowed, including for tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

Cookies and various tracking technologies may be employed to collect or store information. These primarily include necessary cookies that guarantee the optimal operation of both the site and the user area. We refrain from utilizing intrusive advertising cookies.

6. Third-Party Services

We may reveal your data to third-party vendors, service providers, or agents who execute services for us or on our behalf and require access to this information to perform their duties. Examples include:

Payment Gateways: For safe payment processing methods.
Analytics Providers: We strive to refine our services by utilizing data, like Google Analytics. Shared information is usually aggregated and anonymized.

7. Data Security

We have put in place relevant technical and organizational security strategies to protect any personal information we process. Nonetheless, please understand that we cannot guarantee complete internet security.

8. Your Data Protection Rights

Depending on your residence, you may have particular rights related to your personal information.

The right to access – You possess the right to ask for copies of your data.
The right to rectification – You are entitled to seek adjustments for any information you view as incorrect.
The right to erasure – You possess the authority to request the removal of your personal details under certain conditions.
The right to opt-out – Feel free to unsubscribe from our marketing emails whenever you prefer.

To claim these rights, please contact our support team.

9. Children™s Privacy

Our company does not cater to those under the age of 18. We do not knowingly acquire personal details from individuals who are younger than this age.

10. Contact Us

For any questions or remarks, feel free to contact our support team.